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Terms of service

Overview

Welcome to Jellbi! The terms “we”, “us” and “our” refer to Jellbi. Jellbi operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Jellbi is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, including your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the security of your account and for all activity under your account. You may not transfer or assign your account to another person.

Section 2 – Our Products

We make every effort to display products accurately; however, colours and appearance may vary depending on your device.
We do not warrant that product appearance or quality will meet expectations. Product descriptions and availability may change without notice.

Section 3 – Orders

Placing an order constitutes an offer to purchase. Jellbi reserves the right to accept or reject any order at its discretion.
Orders are not accepted until payment is processed and confirmation is sent. Purchases are subject to our Refund Policy.
Products are for personal or household use only and not for resale.

Section 4 – Prices and Billing

Prices are subject to change without notice. Taxes, shipping, customs, and handling fees may apply unless stated otherwise.
You agree to provide accurate billing and payment information and authorise us to charge the payment method provided.

Section 5 – Shipping and Delivery

Delivery times are estimates only. We are not responsible for carrier delays, customs processing, or events beyond our control.
Risk of loss passes to you once the order is handed to the carrier.

Section 6 – Intellectual Property

All content, trademarks, logos, images, videos, and materials on the Services are owned by Jellbi, its licensors, or affiliates and are protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Any unauthorised use is prohibited.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.

Section 8 – Third-Party Links

We are not responsible for third-party websites or content accessed through our Services. Access is at your own risk.

Section 9 – Relationship with Shopify

Jellbi is powered by Shopify; however, all sales are made directly with Jellbi. Shopify is not responsible for transactions or disputes between you and Jellbi.

Section 10 – Privacy Policy

Personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.

Section 11 – Feedback

Any feedback submitted grants Jellbi a worldwide, royalty-free license to use such content for any purpose.

Section 12 – Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate.

Section 13 – Prohibited Uses

You may not use the Services for unlawful purposes, to infringe rights, or to transmit malicious content. Violations may result in termination.

Section 14 – Termination

We may terminate access to the Services at any time without notice. Certain provisions will survive termination.

Section 15 – Disclaimer of Warranties

Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Jellbi and Shopify shall not be liable for indirect, incidental, or consequential damages.

Section 17 – Indemnification

You agree to indemnify and hold harmless Jellbi and Shopify from claims arising from your use of the Services or violation of these Terms.

Section 18 – Severability

If any provision is deemed unenforceable, the remaining provisions will remain in effect.

Section 19 – Waiver and Entire Agreement

These Terms constitute the entire agreement between you and Jellbi.

Section 20 – Assignment

You may not assign these Terms without our consent. We may assign without notice.

Section 21 – Governing Law

These Terms are governed by the laws of the jurisdiction where Jellbi is headquartered.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of changes.

Section 24 – Contact Information

Questions about these Terms should be sent to hello@jellbi.com.au
SHSHL Pty Ltd
29/68–78 Rosebank Avenue,
Clayton South, VIC 3169
ACN: 659 382 546